Terms and Condition

Introduction

These Terms and Conditions govern your use of the Madush platform, operated by Yak Food. By accessing or using the website, you agree to comply with these terms.


2. Account Registration

  • To use our services, you must create an account on the Madush platform.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Any unauthorized use of your account must be reported immediately.


3. Orders and Payments

  • All orders are subject to acceptance and availability.

  • We accept payment via credit card, PayPal, and other local payment methods available in Japan.

  • By placing an order, you authorize us to charge the provided payment method for the total order amount.


4. Pricing and Taxes

  • All prices are listed in Japanese Yen (JPY) and include applicable consumption tax.

  • Prices are subject to change without notice.

  • Discounts or special offers may be applied based on promotional terms.


5. Delivery and Shipping

  • Delivery is available within designated regions of Japan.

  • Delivery times will vary depending on the location and product availability.

  • Customers must provide accurate shipping information to avoid delays.


6. Returns and Refunds

  • Returns are only accepted for damaged or defective products.

  • Perishable items, such as fresh produce or meat, are non-returnable.

  • Refunds are processed once the return is confirmed and may take up to few business days to appear on your account.


7. Privacy and Data Protection

  • We respect your privacy. Personal information collected will be used solely for processing orders and improving our services.

  • Your data will not be shared with third parties without your consent, except as required by law.

  • For more details, please refer to our Privacy Policy.


8. Intellectual Property

  • All content, logos, and trademarks on the Madush website are owned by Yak Food or its partners. Unauthorized reproduction or use is prohibited.


9. Limitation of Liability

  • Yak Food is not liable for any indirect, incidental, or consequential damages arising from the use of the platform.

  • We are not responsible for any delays caused by factors beyond our control, such as natural disasters, supplier issues, or transportation delays.


10. Governing Law

  • These terms are governed by the laws of Japan.

  • Any disputes will be resolved in the courts of Japan, and we agree to submit to the exclusive jurisdiction of the Japanese courts.

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